Shipping Policy

Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. You'll receive a confirmation email with tracking information once your order has shipped.

Delivery Times
We currently ship internationally, with delivery typically taking 7–12 business days from the date of dispatch, depending on your location and local customs processing.

Please note that delivery times are estimates and not guaranteed. Factors such as customs delays, weather, or high shipping volumes may occasionally affect delivery windows.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Shipping Costs
Free shipping on orders over R600

Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.

Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] and we'll be happy to look into it for you.